If you are an entrepreneur or thinking of becoming an entrepreneur this book is for you.
It is a narrative about Tony Hsieh’s experience in fine-tuning a workforce to insure a company’s success.
He explains how his process in turning problems around in order to built a billion dollar company.
Tony formulated at Zappos Ten Core Values that can be applied to everyone’s life.
1- Deliver WOW Through Service.
2- Embrace and Drive Change.
3- Create Fun and A Little Weirdness.
4- Be Adventurous, Creative, and Open Minded.
5- Pursue Growth and Learning.
6- Build Open and Honest Relationship With Communication.
7-Build a Positive Team and Family Spirit.
8- Do more with Less.
9- Be Passionate and Determinate.
10- Be Humble.
One of my favorite quote from the book is:
It may seem sometimes like we don’t know what we’re doing. And it’s true: we don’t. That’s a bit scary, but you can take comfort in knowing that nobody else knows how to do what we’re doing either… so there are no experts in what we’re doing. Except for us: we are becoming experts as we do this.
I have recommend this book to my friends and to the employees of my company.
If you read the book, let me know what you think about it. Leave a comment.